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Photos & Media

Learn how Zacio event photos are shared, how to download images, request image removal, and understand media usage guidelines.

Written by sinesipho mpange

Description: Learn how Zacio event photos are shared, how to download images, request image removal, and understand media usage guidelines.


Overview

This article explains how photos and media from Zacio events are handled, including when galleries are released, how to download images, and how to request image removal.

Zacio captures event photography and media to celebrate community experiences, highlight cultural moments, and support future event promotion.

We are committed to balancing creative storytelling with respect for guest privacy and community standards.


Event Photography And Media

Photos and videos may be captured during Zacio events for:

  • Event recaps

  • Social media content

  • Marketing campaigns

  • Promotional materials

  • Future event promotion

By attending a Zacio event, guests acknowledge that photography and video recording may take place in public event spaces.


When Photo Galleries Are Released

Event galleries are typically released after the event has concluded.Release times may vary.

When galleries are available, they may be shared through:

  • Official Zacio social media channels

  • Event recap pages

  • Email communication


Downloading Photos

Guests may be able to download their own photos from official Zacio galleries where downloads are enabled.

Before downloading images

Please:

  • Use images respectfully

  • Avoid altering images in misleading or harmful ways

Important: Download access may not be available for all events or all gallery images. Please not that if images are not uploaded were not stored.


Requesting Image Removal

If you would like a photo or media asset featuring you to be reviewed for removal, contact the Zacio support team.

Information to include

Please provide:

  • Your full name

  • The event name and date

  • A link or screenshot of the image

  • A brief explanation of your request

The team will review image removal requests in line with privacy considerations and operational guidelines.

Important: Submitting a removal request does not guarantee immediate or automatic removal.


Media Usage Guidelines

Zacio-owned event media may not be:

  • Used for misleading commercial purposes

  • Edited in ways that damage the reputation of guests, artists, photographers, or the Zacio brand

Commercial use of Zacio media assets requires prior written approval.


Contact Support

For image removal requests or media-related questions, contact the Zacio support team at [email protected].

Please include all relevant event and image details in your message.

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